Contact
Get in touch.
Citet is a small project. We try to keep correspondence short and useful — and we read everything that comes in.
Channels
General questions
Email is the best place for questions about the project, partnerships, or self-hosting.
hello@citet.euBug reports & feature requests
GitHub Issues is the right channel for anything that should be tracked publicly.
github.com/backmatter/citet/issuesSecurity disclosures
Please report security issues privately by email. Do not include passwords or confidential document content.
security@citet.euPrivacy & data requests
For data access, correction, and deletion requests, use this address. We respond without undue delay and within one calendar month, subject to GDPR extensions.
hello@citet.eu
Response times
The hosted instance is operated on a best-effort basis. Replies usually arrive within a few working days; security and privacy requests take priority. There is no on-call rotation and no premium support tier.
For self-hosted deployments, the documentation and the issue tracker are usually the fastest way to find an answer.
Postal address
Postal correspondence and any legally required notices should be sent to the address listed in the imprint.
View imprint →